Privacy Policy — Rawan Injector
Business Name: Rawan Injector
Owner: Rawan Altawal
(“we,” “us,” “our”)
1) Overview
This Privacy Policy explains how Rawan Injector collects, uses, and protects your personal information when you visit our website, submit a form, book an appointment, or otherwise interact with us online or via text message.
2) Information We Collect
We may collect the following types of information:
Contact information: name, phone number, email address
Appointment and inquiry details: service interests, preferred dates/times, questions you submit
Technical data: IP address, browser type, device identifiers, pages visited, and general website analytics through cookies or similar technologies
Some information is provided directly by you, such as when you submit a form, and some may be collected automatically, such as analytics data.
3) How We Use Your Information
We use your information to:
Respond to inquiries and requests
Provide service information and pricing details
Schedule and manage appointments
Send appointment confirmations, reminders, and follow-ups
Provide customer support
Improve our website, forms, and customer experience
Send marketing messages only if you explicitly opt in
4) SMS / Text Messaging Privacy (Important)
If you provide your phone number and opt in to receive text messages from Rawan Injector, we may send you text messages related to your request, including appointment scheduling, reminders, and service-related updates.
How you opt in: You opt in by submitting a web form where SMS consent is clearly disclosed. Consent is not a condition of purchase or service.
Message frequency: Message frequency varies based on your interaction, such as confirmations, reminders, and follow-ups.
Rates: Message and data rates may apply depending on your carrier plan.
Opt out: You may opt out at any time by replying STOP.
Help: For help, reply HELP or contact us at [email protected].
We may retain your phone number and message history to maintain records of consent and communication preferences.
5) How We Share Information
We may share information only in these limited situations:
Service providers that help us operate our business, such as scheduling systems, CRM tools, communications platforms, and analytics. These providers may access information only to perform services for us and must protect it.
Legal requirements if required by law, subpoena, or to protect rights and safety.
We do not sell your personal information.
Mobile Information Sharing
No mobile information, including phone numbers, will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
6) Cookies and Tracking
We may use cookies or similar technologies to:
Remember preferences
Measure traffic and performance
Improve site functionality
You can control cookies through your browser settings.
7) Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. While no method of transmission or storage is 100% secure, we take protection seriously.
8) Your Choices
You may:
Request access to or deletion of your personal data, where applicable
Opt out of marketing emails using the unsubscribe link
Opt out of marketing text messages by replying STOP
9) Contact Us
If you have questions about this Privacy Policy or your information, contact:
Customer-Facing Location:
8619 Reseda Blvd
Ste 104
Northridge, CA 91324
United States